Under the corona virus crisis,How to install the machines by the online support.
In early of 2020, new coronaviruses spread worldwide. The factory is shut down, the mall is closed, and flights are grounded. All mankind is facing huge challenges. In such a special period, how can Zhejiang Gaobao Machinery support it online? How to provide new customers with machinery installation and operator training. How to solve mechanical failures for old customers.
We set up chat groups on WeChat (Chinese chat application) and WhatsApp. Our overseas sales and experienced installation and commissioning engineers are invited to provide one-on-one online after-sales support for customers. We provide accurate mechanical layout drawings, circuit drawings, high-definition mechanical pictures, and vivid and easy-to-understand videos to overcome language communication barriers. With the serious work of our team, we are helping one customer after another to assemble and run the machine smoothly, and help customers solve the problems encountered in the operation of the machine.